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How To Get Reactivated to Amazon Flex & Why Drivers Get Deactivated

Have you been unfairly deactivated by Amazon Flex and are trying to get your account reactivated? Don't worry! In this article we will be discussing how to get reactivated to the Amazon Flex platform, and give tips to getting reactivated to other apps as well.

With the increased rise of inflation, cost of living, rent, and groceries, many people are signing up to work for Amazon Flex left and right.

Amazon Flex is a mobile app that connects you to work as a delivery driver. The app will show you available jobs, and you can accept or decline the job. You can also track your earnings, manage your account, and more. Amazon Flex is one of the most popular apps for drivers who want to make money by delivering packages. However, there are times when you may get deactivated from the app because of some reason. If this happens, you need to know how to reactivate Amazon Flex. Why do Amazon Flex drivers get deactivated? What does it mean when you get deactivated? In this post, we'll explore why some drivers are deactivated and show you how to reactivate them.

A great way to try to get deactivated is to sign up for a Driverly Premium Membership. You will gain exclusive access to their Reactivation Services where they'll help you try to get your Amazon Flex driver account back. Sign up now!

Why would my Amazon flex account be deactivated?

There are many reasons why your Amazon Flex account could be deactivated. The most common ones include the following:

1. Inactivity

Your account will be deactivated if you do not accept a delivery block in 180 days.

However, if you have only been inactive for less than 180 days and want to get reactivated, click on the “Contact Us” link on the Amazon Flex website or call us.

2. Violated Harassment Policy

If a driver is found to have violated the harassment policy, they will be deactivated. This means that they cannot drive for Amazon Flex from that point forward.

This is not easy, and it's certainly not something you want to happen to you. The good news is that there are ways to keep yourself from getting in trouble with Amazon Flex's harassment policy!

Amazon has a zero-tolerance policy for harassment. This policy's point is to protect; it can also mean bullying or any other form of intimidation (verbal or physical). This policy's point is to protect the drivers and their customers. Drivers should never feel threatened while doing their job, nor should customers feel harassed by their driver if the driver violates this rule by insulting them or making them uncomfortable in any way.

3. Driving Under the Influence

You can also get deactivated from Amazon Flex if you are under the influence of drugs or alcohol. The company is very strict about this, and they won't let you drive if they suspect you are drunk or high on anything. If a driver gets into an accident while driving intoxicated, they'll be permanently banned from ever driving again with Amazon Flex.

4. Customer Complaints

The most common reason Amazon Flex drivers get deactivated is customer complaints. This can happen if a driver delivers late or needs the right product. If you receive a complaint from an unhappy customer, it's best to resolve this immediately so that your account stays active.

5. Outdated Driving Documents

You can renew the contract if you are a current driver and have updated your driving documents. If your documents are outdated or missing, Amazon Flex will ask you to provide them before they can activate your account.

As soon as possible, update all of your information so that this doesn't happen again in the future!

How to Reactivate an Amazon Flex Account

To reactivate your account, you must contact Amazon Flex customer service. You must update your driving documents or record if the problem is in your driving documents. You can call them and let them know about your situation.

If the reason for deactivation was because of lateness or poor performance, you have to ensure that from now on, you are showing up on time for deliveries and making sure that there are no issues with other customers.

Driverly can also help you with the entire appeal process to make it easier for you. All you have to do is sign up for a Driverly Premium Membership and you'll gain exclusive access to their Reactivation Services. They have plenty of experience crafting the perfect appeal letters that have helped several drivers get reactivated. Sign up now!

Can I make another Amazon flex account?

No, you can only have one Amazon Flex account. To start driving again, you must contact the Amazon Flex team and request reactivation.

Can you get rehired after being terminated from Amazon Flex?

If you were terminated for category 1 offenses, then your chances of getting rehired are very slim. Category 1 offenses are when an employee commits a serious offense or breaks one of the core values at Amazon. If you committed a serious offense or broke a core value, then it’s unlikely that you will be able to get hired by Amazon again.

If you were fired because of customer complaints, there is still hope. Customer complaints are not considered as severe as other reasons for termination. They, therefore, could have happened due to accidents or mistakes, which Amazon Flex may overlook if they feel like hiring back the driver again.

Here's a video explaining how you can succeed as an Amazon Flex driver.

How do I win an Amazon Flex appeal termination?

Here are a few steps you can take to win an Amazon Flex appeal termination:

  • You can show that other associates have committed the same violations and haven't been fired. You can contest your termination if there is a pattern of similar actions that have gone unpunished by Amazon Flex. For example, if other drivers were given warnings for speeding or driving recklessly but didn't get fired, these infractions could also be overlooked in your case.

  • Explain how you will be better in the future. If certain behaviors are causing problems for you as a driver, explain how those behaviors will change going forward so they won't lead to another deactivation down the road. For example, if your car has poor visibility due to poor cleaning habits or messy storage techniques, which causes safety concerns while driving customers around town, explain how you will take extra care with keeping things clean before getting behind the wheel again so this doesn't happen again!

Can you apply at Amazon after being terminated?

The short answer is no. You cannot apply at Amazon after being terminated.

If you were fired or quit in bad standing, they might not take your application, even if it's years later. The only exception might be if you left voluntarily while in good standing and then want to rejoin again, but it would be subject to their discretion.

How long before Amazon will rehire you?

Once you have gone through the process and are determined to be eligible for rehire, Amazon will email you within 1-2 days with confirmation. This email will include a link to activate your account. You can also reach out to their support team, who can help expedite this process by going over some additional details with you.


Amazon Flex is easily one of the best ways to earn money with a vehicle, but it can be hard to understand why drivers get deactivated. This guide aims to walk you through getting reactivated after being deactivated. With some basic knowledge and due diligence, these issues can be avoided. You need to understand how important it is to be a reliable, safe, dependable driver.


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