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How To Get Reactivated To DoorDash & Postmates


Anyone's account may be deactivated by DoorDash or Postmates at any time. You could find out about your deactivation via the app or through an email, but it might happen at any moment, including in the middle of a shift.

DoorDash's Deactivation Policy addresses a broad variety of situations in which your account might be disabled; nevertheless, the company's Dashers do have the possibility of having their access restored.


DoorDash is one of the few applications that allows its workers to file appeals. Even if a DoorDash driver's account is disabled, there are still opportunities to make money driving for the company.


By following the instructions in this guide, you will be able to have your Dasher or Postmates account reactivated and get it running again.


You can also sign up to become a Driverly Premium Member which will give you exclusive access to their reactivation services. They'll help you try to get your account back so you start earning again.



Appealing Deactivation for DoorDash

Check the deactivation notice for advice on how to appeal the decision

You will be notified inside the app as well as through email before DoorDash deactivates your account.


If you are granted the opportunity to file an appeal, specific procedures will be included in the email notice that is sent to you. You may submit an appeal even if you don't get the notice. This will take you to the form that you need to fill out.


Complete the Form Carefully

Complete the form as soon as you can so that the specifics of the occurrence are still clear in your mind as quickly as feasible.


Please make sure that you answer all of the questions to the best of your abilities and provide any relevant images, videos, or audio files that support your argument.


Try not to provide too much information about the investigation. Instead, focus on the particulars that are most pertinent to the discussion.


You will not be given the opportunity to challenge your deactivation if it was because you had a poor customer rating or a low completion rate. Both of these factors contributed to your deactivation.


You are only eligible to file an appeal if you are accused of breaching the Independent Contractor Agreement, committing fraud, abusing company resources, or breaking safety regulations.


The review of an appeal may take up to 14 days to complete. DoorDash could get in touch with you at some point throughout the appeals process as well. Your appeal to DoorDash was probably denied if you do not get a response from the company.


Before getting in touch with DoorDash, make sure you give the appeals process enough time to run its course.


Get in Touch with DoorDash

You have the option of contacting DoorDash personally in addition to submitting an appeal using the provided form. Even though you have the option to contact customer care through phone or email, you could have more success going into a local DoorDash office in person.


When speaking with a member of the DoorDash team, it is imperative that you maintain a courteous and pleasant demeanor at all times. It's possible that DoorDash customer service agents may terminate your account if you behave rudely and aggressively toward them.


Be aware of the ratings given by customers, as well as acceptance and completion rates. If you have a good reputation, they will have a greater incentive to retain you on board for the foreseeable future.


You should inquire as to the cause of your deactivation if you were not informed of the reason for your deactivation. They are obligated to be able to explain why they are firing you in some way.


This might be a possibility for you to reactivate your account if they are unable to provide you with a valid cause for why you were cancelled. Maintain your etiquette while being forceful. Don't ask whether you may be restored. Rather, ask to be reinstated!


Postmates Reactivation Process

Deactivation from Postmates is a significant letdown that may substantially damage your income, and it often occurs at an unexpected time and without much of an explanation. This can be a major source of stress for people.


Postmates couriers' accounts might be cancelled for a variety of different reasons. It might be a major complaint from a consumer, an unusually high number of order cancellations, or some other infringement that you are completely unaware of.


Postmates does not provide an official appeals or reapplication procedure, it might be challenging to have your account reopened once it has been deactivated.


You will need to get in touch with support, seek to be reactivated, and defend yourself against any charges in order to be reinstated into the game. It is an unofficial technique that often yields inconsistent outcomes.


Check out these 30 expert tips that can help you become a better delivery driver and hopefully avoid getting deactivated.


Advice on How to Have Your Account Reactivated

As soon as you learn about the deactivation, you should get in touch with Postmates (online or by calling 888-815-7726) and you shouldn't wait to answer any communications that you get from them.

Please include as much evidence in support of your claim as you can. Because the support employees don't have much time to deal with your problem, be sure to keep your explanation brief and to the point.


When communicating with support, do your best to maintain a friendly and professional demeanor. Many drivers say their licenses were reinstated after reporting an event that was quite small and occurred in isolation.


Another alternative is to sign up for a Driverly Premium Membership. Driverly will help you earn more as a rideshare or delivery driver. You gain exclusive access to all their resources, including their Reactivation Services. They will handle the appeal process for you. Sign up now!


It is Not Possible to Create a New Account

You may believe that you can quickly create a new account and reapply for Postmates, but there is a good chance that this will not be successful.


There is a connection between more than simply your email address and your account. In order to link your account to you, Postmates will also utilize identifiers such as your social security number and other identifiers.


Take Away

Postmates and DoorDash which operate in the gig economy have a worryingly high incidence of unexpected account terminations. It's possible that you have a preference for working with a certain app, but in the long run, it's not a good idea to sign up for only one app at a time.


It is always a good idea to have a backup app to work for in case your primary app becomes inaccessible for any reason, whether it be an unexpected deactivation or another problem like an app outage.

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