Updated: Nov 15, 2022
Due to rampant inflation, rising costs of living, housing, food, etc. many people around the world have signed up to earn more income through gig apps such as Uber Eats, DoorDash, Lyft, Instacart, and more. The worst nightmare, however, is when you go to login to one of the apps, and finding their account has been disabled or they are unable to go online.
Fortunately, Driverly helps gig workers who have been deactivated. Driverly offers a plethora of services to gig workers, including new driver education, tax prep help, certain bonuses for drivers, and help with gig workers who have been deactivated. This perk comes through the Driverly Premium membership. Gig workers who are Driverly Premium members are able to get access to all of these benefits.
Although it is not fully guaranteed, Driverly has helped many gig workers get their accounts restored who have been deactivated. They try everything they can to help drivers get reinstated to the apps in great standing. Including, but not limited to, reaching out to the gig apps and writing a formal letter. Need help trying to get back online and earning again? Let Driverly help you. You can head to the Signup Now section to become a member and get access to all of these perks and benefits.
So, how do you know if you've been deactivated?
You may receive an email from Uber informing you that your account has been deactivated. Deactivation from UberEats can be caused by violating any of the community guidelines which UberEats requires both customers and delivery persons to follow.
Uber Eats Community Guidelines.
All UberEats riders are required to follow a set of community guidelines. And Uber accounts can be deactivated if any of those are violated. The following section describes some guidelines specially crafted for UberEats users.
● It is forbidden to touch anyone without their consent: Everyone using Uber and UberEats should avoid physical contact, especially without consent. That is the most important community guideline. There are, however, some exceptions. Exceptions include when a person needs physical assistance and specifically requests it, such as when using Uber Assist.
● Misconduct and sexual assault are prohibited: UberEats takes sexual misconduct very seriously. As well as physical actions, verbal actions such as complimenting someone's looks, even if it is meant as a compliment, can be considered harassment. Sexual misconduct can also include questions about sexual orientation, which can result in the deactivation of an account.
● No rudeness is tolerated: UberEats does not tolerate rude behavior by drivers, delivery people, or customers. It is essential not to behave rudely or physically threateningly toward UberEats users. Make no physical threats or use any discriminatory language.
● Avoid contact after the delivery: Once the ride or delivery is completed, Uber and UberEats do not allow contact. There is an exception in the case customer leaves an item in the vehicle.
● No discrimination: UberEats makes sure everyone is safe on their platforms. Racism and discrimination of any kind cannot be tolerated, so everyone needs to be accepting of everyone else. You should also refrain from judging anyone based on their sexual orientation, sex, language, or place of residence.
Some of the other rules in the UberEats driver policy include:
● Account sharing is not allowed
● Impaired driving is not allowed
● The user must be at least 18 years old
● Use of unapproved vehicles
● Deliver orders in a timely manner
How To Reactivate UberEats
The majority of bans and suspensions are delegated based on complaints from users. Often, these complaints are untrue, which can lead to unjust restrictions. If you feel the decision to ban your account was too harsh or you did not break any rules, you can appeal.
Keep in mind, a Driverly Premium membership includes help with your deactivation.
You can start the appeal process by contacting UberEats representatives by:
● Filling the form on the website
● Dialing (800) 593-7069
● Use Twitter to ask Uber Support your question
It's important to be courteous and explain what happened to your account and why you want it reactivated. However, you don't have to worry about communicating with customer support if that isn't your strong suit. No need to worry about talking to Uber reps because Driverly can help you appeal without any difficulty. Sign up now for a Driverly Premium Membership.
If you have no success getting reactivated to Uber Eats, you might want to consider signing up for an alternative app like DoorDash, PostMates, GrubHub or Instacart. Or, if you want a change of pace from delivering food and want to transport people instead, you may want to consider driving for one of the taxi cab apps like Uber or Lyft, or become a taxi driver. Taxis are still popular in many cities around the world such as Las Vegas and New York. But, keep in mind, people can be disruptive and is more dangerous than being a delivery driver. Another alternative to doing a gig app, is signing up to be a delivery driver with Pizza Hut or Dominoes.