top of page

Why Are Postmates Drivers Getting Deactivated?

Updated: Oct 29, 2022

Deactivation from Postmates is a devastating blow to your money, and it usually happens when you least expect it and with no explanation.

Postmates drivers might be disabled for a variety of reasons. Maybe there was a major complaint from a client, or maybe there were too many canceled orders, or maybe there was some other violation. Postmates' deactivation policy isn't always clear, and it might be a challenge just to figure out why an account was suspended.

If your Postmates driver account does happen to get deactivated, Driverly can help. When signing up for a Driverly Premium Membership, drivers get exclusive access to their reactivation services. Hopefully you can get back to driving in no time.

Neglecting Your Duties

Postmates is a service that will deliver anything, whenever you want it. Postmates drivers are responsible for picking up client orders from nearby eateries and shops and delivering them to the customers' homes.

The driver just enters the restaurant, takes the order, and occasionally pays with the prepaid card before driving to the customer's location.

The COVID-19 pandemic has mandated new regulations on where orders can be delivered. If the client selects "no contact," the driver can leave the package at the curb or at the door.

Driving for Postmates is not a difficult job. It's important to keep in mind that both drivers and consumers are users of the delivery platform. Focus on making your customers happy and you will have customers for life.

Undermine The Fleet Agreement

You have downloaded the Fleet app and registered for Postmates. Signing the Fleet agreement is the next step before you can start making money.

Relationships between Postmates and its delivery drivers are governed by the Fleet agreement. The performance of Services under this Agreement is a contractual obligation that you, as an independent contractor, must always honor.

When starting a new work, it's important to familiarize yourself thoroughly with the company's rules.


The gig economy facilitates convenient delivery services for consumers while also providing flexible employment options for gig workers. While driving, the aroma of your food order may persuade you to take a taste. But you must never break open food containers or interfere with a customer's order.

Customer Complaints About Postmates

While the Postmates app does not provide a method for customer rating of drivers, dissatisfied users are always able to provide feedback to the company in the form of reviews. Customers have more influence than ever before in today's Internet-driven economy.

In response to a customer complaint, the on-demand delivery service may remove your driver profile.

Break The Rules Of Conduct

Postmates developed community standards to protect its users and fulfill the needs of its merchants and consumers.

You'll need to clear your record before you can start making money as a delivery driver. Any violations of Postmates' service standards or other policies will result in suspension or termination of your Postmates account.

Is There a Way to Have My Postmates Driver Account Reactivated?

You may always try contacting driver support if you believe your Postmates Fleet account was deleted by mistake.

If you don't want to deal with the headache of contacting driver support, Driverly will take care of that for you and do all the work. All you need to do is sign up for a Driverly Premium Membership to get access to their reactivation services.

Your driver account may be reactivated under certain circumstances. Postmates must be sure that whatever misconduct led to your deactivation won't arise as a new issue with the service.

You should keep in mind, however, that Postmates retains the ultimate decision.


bottom of page